Payments and reimbursements

Payment with Redsys

What is Redsys?

Redsys is a fast, secure and advanced card payment gateway.
Is it safe to pay with Redsys? Is it safe to pay with the card online?
We work with the “Santander” bank, which connects with REDSYS, which provides a 100% secure payment gateway (virtual POS).

Nowadays it is completely safe to make card purchases through the internet, thanks to the international security protocols that banks fulfill.

In addition, the purchase will only be made if you enter the code that is sent instantly to your mobile phone linked to the card.

Santander bank guarantees maximum security in payments made with VISA, VISA ELECTRON, MASTERCARD and MAESTRO cards.

What cards can I use to pay through Redsys?

Our payment gateway Redsys, accepts Visa / Mastercard / American Express, one of the most common reasons when you try to make a purchase and you get payment error, is to try to make the payment with a card not supported by our system. If you are going to make the payment with Redsys, remember to check that you have a Visa, Mastercard or American Express card.

Are my data in good hands with Redsys?

The data of your card is managed directly by the bank, in this case Banco Santander, guaranteeing the good management of your confidential data.

Redsys carries out the means of secure, quality and efficient payment.

Alex Pastor Kite Club S.L. he is not knowledgeable nor does he store his bank, card or confidential information.

Methods of payment and financing

Buy first, pay later

Make your purchases online as you have bought all your life: paying when you have the order, check it and convince you.

  • You have up to 7 days after sending the order to make the payment through credit or debit card, transfer or deposit account. And we also offer you the option to pay it in 3 or 6 months.
  • This service offered by SeQura [link to https://www.sequra.es/preguntas-frecuentes.html] has no additional cost.
  • At the time of purchase you do not have to leave your bank details.
  • SeQura will inform you of the deadlines and payment methods through email and SMS.
  • Once you have purchased with SeQura, if you save your card data you will never have to re-enter your payment information in your purchases.

Fraction your payment

Choose to divide the amount of your order 3, 6 or 12 months, at the time of purchase.

  • Only one fixed cost per month (varies depending on the amount of the order). Without interest, TIN 0%. No hidden costs
  • Instantly and without paperwork. Only with your ID or NIE, your mobile and your card.
  • At the time of purchase, the first payment is made with a card, and the rest is automated depending on the monthly payments you have chosen.
  • You can modify the payment plan or pay the whole at any time without additional costs. And you can also choose or modify the day of the month you want to pay.
  • SeQura will inform you at all times through your email and SMS.
  • It is a SeQura service [link to https://www.sequra.es/preguntas-frecuentes.html], which gives you the option to save your card information so you do not have to re-enter your payment information in your purchases.

Refunds (if applicable)

Once the return of your rental equipment is made, it will be reviewed and we will notify you at the time or later (as applicable) of the approval or rejection of the refund of the security deposit.

The reasons why Alex Pastor Kite Club S.L. can refuse the return of the security deposit are lost, deterioration or misuse of the rented material.

If your refund is approved, the agreed amount will be refunded as an automatic deposit to your credit card or original payment method, within a certain number of days.

Alex Pastor Kite Club S.L. reserves the right to return the full amount of rent in case the weather conditions are not appropriate for the practice of the activity. In no case Alex Pastor Kite Club S.L. is obliged to return the amount in case the weather conditions do not coincide with those provided.

Overdue or missing refunds (if applicable)

If you have not received your refund yet, check your bank account first. Then contact your credit card company, it may take some time before your refund is officially published.

Then, contact your bank. There is often some processing time before a refund is posted.

If you have done all this and you have not yet received your refund, please contact us by email: info@alexpastorkiteclub.com.

Exchanges (if applicable)

Alex Pastor Kite Club S.L. It gives the client the possibility of changing the kitesurfing equipment throughout the day if the weather conditions change or are not as expected. The client should approach the street Adriatic Sea 24, Tarifa Cádiz is 11380; during business hours.

Return of the material

The return of the material must be made at the following address: Adriatic Sea Street 24 Tarifa Cádiz ES 11380 Spain.

You will be responsible for paying the shipping costs to return the item if necessary.